Connect your Dropbox Business team to Viio so you can see who’s using it, track real‑world activity, and keep licence counts in check.
Capabilities
Capability | What it means in Viio |
✅ Users | Syncs every active team member so you can map ownership and cost. |
✅ Usage | Pulls the Last activity timestamp for each user to surface dormant accounts. |
✅ Plans & Licences | Imports your purchased‑seat total and compares it with seats actually used. |
Prerequisites
Dropbox Business (work) account – personal accounts cannot be connected.
You must be a Team Admin to grant the required permissions.
If your organisation restricts OAuth apps, whitelist
https://app.viio.io
.
Setup
Go to Viio → Integrations and choose Dropbox.
Click Connect. You’ll be redirected to Dropbox for authorisation.
Sign in with your Team Admin account, review the scopes listed below, and click Allow.
Back in Viio, give the connection a clear name (e.g. Corp Dropbox) and click Save.
Wait a few minutes while Viio completes the first sync—progress appears in the integration tile.
Troubleshooting & FAQ
Issue | How to resolve |
“Only admins can install team apps” | Log in with a Dropbox Team Admin account or ask an admin to approve the app. |
OAuth window shows personal account | Log out of any personal Dropbox session or use an incognito window, then retry the connection. |
No data after 24 h | Ensure the Viio app is still listed under Admin Console → Apps and has Team access. |
Personal accounts missing | Viio only imports team members. Personal Dropbox users outside the Business team are ignored. |
Technical Details
Auth method: OAuth 2.0 (Dropbox Business API).
Scopes requested:
account_info.read
team_info.read
team_data.member
events.read
members.read
members.write
(future licence‑management feature)
Key endpoints called:
POST /2/team/members/list
– fetch team membersPOST /2/team/get_info
– team licence and seat dataPOST /2/team_log/get_events
– activity events (for last‑seen)
Viio operates read‑only today—it never creates, edits, or deletes Dropbox content.
Data refresh cadence: every 24 hours
Additional resources
Dropbox Business API scopes – https://developers.dropbox.com/docs/business-api
Need more help? Contact Viio Support from the chat widget or email [email protected].