Viio integrates to your ServiceNow account allowing you to manage it efficiently. With the information from the integration you will have clarity and perspective on ServiceNow users and their activity, licences you pay for vs licences you need, which makes app management transparent and straightforward.
Integration prerequisites
User integrating with Viio shall be an Admin in ServiceNow
Note: We recommend creating a user specifically for API usage.
Installation Steps - go to your ServiceNow Admin page
Activate the OAuth 2.0 plugin.
Set the system property com.snc.platform.security.oauth.is.active to true.
Navigate to System OAuth > Application Registry.
Click New and then click Create an OAuth API endpoint for external clients.
Record the client_id and client_secret values from the previous step to use when requesting an access token.
Go to the Integrations center in Viio and fill in the username, password, client_id, client_secret and instance(usually your domain) and click save.
For more information you can refer to ServiceNow documentation here