Viio

Connect your TimeChimp workspace to Viio to track users, real activity, and licence usage—so you only pay for seats you need.

Workspace Owner or Admin role in TimeChimp.

Your TimeChimp API token (API v2). Generate it via gear icon → API v2 → Create API token. The token appears once—copy it immediately. See TimeChimp’s guide on linking Zapier for reference.

Your TimeChimp sub‑domain (e.g. <code>acme</code> in <code>https://acme.timechimp.com</code>).

If your organisation blocks external apps, whitelist <code>https://app.viio.io</code>.

- Workspace Owner or Admin role in TimeChimp.
- Your TimeChimp API token (API v2). Generate it via gear icon → API v2 → Create API token. The token appears once—copy it immediately. See TimeChimp’s guide on linking Zapier for reference.
- Your TimeChimp sub‑domain (e.g. <code>acme</code> in <code>https://acme.timechimp.com</code>).
- If your organisation blocks external apps, whitelist <code>https://app.viio.io</code>.

Go to Viio → Integrations and choose TimeChimp.

Paste the API token into the API Key field.

Click Validate. Viio checks the key and workspace.

Give the connection a clear name (e.g. NL TimeChimp) and click Install.

Viio starts the first sync. You’ll get a notification when the import is complete (usually within a few minutes).

1. Go to Viio → Integrations and choose TimeChimp.
2. Enter your Sub‑domain.
3. Paste the API token into the API Key field.
4. Click Validate. Viio checks the key and workspace.
5. Give the connection a clear name (e.g. NL TimeChimp) and click Install.
6. Viio starts the first sync. You’ll get a notification when the import is complete (usually within a few minutes).

Auth method: API key passed via <code>api-key:</code> HTTP header (TimeChimp API v2).

- <code>GET /users</code> – fetch users
- <code>GET /activities?updated_after={date}</code> – pull time entries for last‑seen
- <code>GET /subscription</code> – seat count and plan metadata (subject to availability)

Viio operates read‑only; it never creates, edits, or deletes TimeChimp data.

- Auth method: API key passed via <code>api-key:</code> HTTP header (TimeChimp API v2).
- Key endpoints called:
 - <code>GET /users</code> – fetch users
 - <code>GET /activities?updated_after={date}</code> – pull time entries for last‑seen
 - <code>GET /subscription</code> – seat count and plan metadata (subject to availability)
- Viio operates read‑only; it never creates, edits, or deletes TimeChimp data.
- Data refresh cadence: every 24 hours

TimeChimp API v2 docs – <a href="" rel="nofollow noopener noreferrer" target="_blank">https://v2.api.timechimp.com</a>

TimeChimp knowledge‑base article (API token) – <a href="" rel="nofollow noopener noreferrer" target="_blank">https://help.timechimp.com/en/articles/7439210-how-to-link-zapier-to-timechimp</a>

Viio security statement – <a href="" rel="nofollow noopener noreferrer" target="_blank">https://www.viio.io/security</a>

- TimeChimp API v2 docs – <a href="" rel="nofollow noopener noreferrer" target="_blank">https://v2.api.timechimp.com</a>
- TimeChimp knowledge‑base article (API token) – <a href="" rel="nofollow noopener noreferrer" target="_blank">https://help.timechimp.com/en/articles/7439210-how-to-link-zapier-to-timechimp</a>
- Viio security statement – <a href="" rel="nofollow noopener noreferrer" target="_blank">https://www.viio.io/security</a>

___________________________________________________________

Need more help? Chat with Viio Support or email <a href="" rel="nofollow noopener noreferrer" target="_blank">support@viio.io</a>.

Setup Timechimp integration effortlessly and get valuable insights

Timechimp Integration

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Capability	What it means in Viio
✅ Users	Syncs every active TimeChimp user so you can map ownership and cost.
✅ Usage	Pulls each user’s last time entry date to flag dormant accounts.
✅ Plans & Licences	Imports your subscribed–seat total and compares it with seats actually used.

Issue	How to resolve
“Invalid API key”	Ensure you copied the full token (no spaces) and that the creator is still an Admin.
No data after first sync	Verify the token is active under API v2 and hasn’t been revoked.
Seats don’t match TimeChimp billing UI	TimeChimp counts all active users; Viio ignores users set to Inactive. Reactivate or remove duplicates.
Activity looks outdated	Viio uses the user’s last submitted time entry. If users haven’t logged time recently, dates may appear old.

Timechimp Integration

Capabilities

Prerequisites

Setup

Troubleshooting & FAQ

Technical Details

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