Connect your Autodesk Construction Cloud (ACC) or BIM 360 account to Viio to track seats, real usage, and project activity—so you only pay for licences you need.
Capabilities
Capability | What it means in Viio |
✅Users | Imports every active ACC / BIM 360 user so you can map ownership and cost. |
✅Usage | Captures each user’s last project activity date (via Premium Reporting) to flag dormant accounts. |
✅Plans & Licences | Fetches seat allocations and compares them with seats actually used. |
Prerequisites
ACC / BIM 360 Account Admin role.
Your BIM 360 Account ID (find it in Account Admin → Settings).
An Autodesk Personal Access Token (PAT) with Premium Reporting scope.
Create one via Autodesk Platform Services; follow Autodesk’s guide: https://aps.autodesk.com/blog/understanding-pat-its-benefits-and-how-obtain-pat.Ability to authorise the Viio app when prompted. The app requests access to:
Data Management API
Premium Reporting API
Autodesk Construction Cloud API
BIM 360 API
Setup
Go to Viio → Integrations and choose Autodesk BIM 360 / ACC.
Enter your BIM 360 Account ID.
Paste the PAT you generated (must include the premium_reporting scope).
Click Validate. Viio verifies the token and account.
When prompted, sign in to Autodesk and Authorise the Viio application. Review the four API scopes listed above and accept.
Back in Viio, give the connection a friendly name (e.g. EMEA ACC), then click Install.
Viio begins the first sync.
Troubleshooting & FAQ
Issue | How to resolve |
“Invalid token or scope” | Ensure the PAT is active, includes premium_reporting scope, and has not expired. |
Authorisation window loops | Pop‑up blockers can interfere—allow pop‑ups for |
No data after 24 h | Confirm the PAT is still valid and that Premium Reporting is enabled in your Autodesk plan. |
Seats don’t match Autodesk billing portal | Autodesk counts all users; Viio ignores users set to Inactive in Account Admin. Reactivate or remove duplicates. |
User activity looks outdated | Premium Reporting events take up to 24 h to appear. Check back later or verify that reporting is enabled for the account. |
Technical Details
Auth method: Personal Access Token (PAT) + OAuth app grant.
Key endpoints called:
GET /hq/v1/accounts/{account_id}/users– fetch usersGET /analytics/v2/usage/users?account_id={account_id}&from={date}– Premium Reporting (last‑activity)GET /hq/v1/accounts/{account_id}/licenses– seat dataGET /project/v1/hubs/{hub_id}/projects– project metadata (future features)
Viio operates read‑only; it never creates, edits, or deletes Autodesk data.
Data refresh cadence: every 24 hours
Additional resources
Autodesk PAT guide – https://aps.autodesk.com/blog/understanding-pat-its-benefits-and-how-obtain-pat
Premium Reporting API reference – https://aps.autodesk.com/en/docs/premium-reporting/v2/overview/
Need more help? Contact Viio Support via in‑app chat or email [email protected].