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Atlassian Integration

Get valuable insights from all your Atlassian products in just a few clicks

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Written by Marta Droneva
Updated over 2 years ago

Viio integrates to your Atlassian account allowing you to manage all the Atlassian products efficiently. With the information from the integration you will have clarity and perspective on users and their activity for all Atlassian apps you use (Jira, Confluence, Bitbucket, etc.), licences you pay for vs licences you need, which makes SaaS management transparent and straightforward.

Integration prerequisites

For Viio to be able to integrate to Atlassian, you need to be sure that your domain is verified and that accounts are managed.

Read more here about how to set this up in Atlassian:

Permissions and API key

  • User integrating with Viio shall be an administrator of your Atlassian account

  • User needs to generate an API key that will be used by Viio to access the data in your Atlassian account.

How to create an API key

  1. Click on the Organization icon next to your Account name:

  2. Then go to Settings

  3. From the left sidebar menu select API Keys

  4. Create an API key

  5. give your API key a recognizable name - e.g. Viio Integration and set Token Expiration date (we recommend it to be a year from now)

  6. Copy the value of API key created

More on that can be found in Atlassian documentation here.

How to integrate

  1. Go to Integrations center and click on the Atlassian app in order to connect
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  2. Provide your API Key in Viio.io integration center
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  3. Validate to see if the connection works

  4. Save your integration - that's it!

Notes on permissions

Since you generate an API key for us, Viio will have the same permissions as your Admin account has. However, we only can perform a limited amount of operations with your data, such as:

  • Read your user information

  • Read user activity information (i.e. which product and when a user accessed)

All the information stored is encrypted and managed safely. To find out more about our security policy, please read here.

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