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Claude Enterprise Integration

Connect your Claude Enterprise organization to Viio to see who uses Claude, how they use it across chat, Claude Code and Cowork, and what it costs.

Written by Morten Christoffersen

Capabilities

✅ Users

We fetch the members of your Claude Enterprise organization, including their email addresses

✅ Plans & Licenses

Seat count and pending invites for your organization

✅ Usage

Daily activity for each user across Claude chat, Claude Code and Cowork, including their last activity date

✅ AI Consumption

Token usage and cost for each user (usage-based Enterprise plans only)

Prerequisites

  • Your organization must be on a Claude Enterprise plan

  • You must be the Primary Owner of your Claude organization. Owners and Admins can't see or create Analytics API keys. If your organization is linked to a parent organization, the parent organization's Primary Owner creates the key

  • You'll create an Analytics API key in claude.ai. Admin API keys from the Claude Console (platform.claude.com) won't work

Setup

  1. Create a Claude Analytics API key:

    1. Sign in to claude.ai as the Primary Owner

    2. Go to Organization settings > API

    3. Under APIs, turn on Analytics API

    4. Under Keys, click + Create key (it should automatically include the read:analytics scope)

    5. Copy the key and store it somewhere safe, such as your password manager

  2. Configure the integration in Viio:

    1. Open Viio and go to Integrations

    2. Select Claude Enterprise and click Connect

    3. Paste your Analytics API key when prompted

    4. Click Continue, give the integration a name (e.g., "Claude Enterprise"), and click Save

  3. Initial sync:

    1. Viio immediately retrieves your organization's users and usage data

    2. Claude publishes each day's activity the following day, so the most recent usage in Viio is from yesterday or the day before

    3. The integration keeps syncing automatically to keep your data up to date

Troubleshooting & FAQ

Symptom

Quick fix

I can't find the Analytics API in Organization settings

Only the Primary Owner sees the Analytics API settings. Owners and Admins don't, and that isn't a permissions error. Ask your Primary Owner to turn on the Analytics API and create the key for you.

I'm getting an authentication error after entering my key

Make sure you're using an Analytics API key created in claude.ai under Organization settings > API, with the read:analytics scope. Admin API keys from the Claude Console (platform.claude.com) are a different key type and won't work.

Why don't I see today's usage?

This is expected. Claude makes a day's activity available the following day, usually around 13:00–13:30 UTC. Until then, the latest data is from two days ago.

What happens if I revoke the key?

Viio stops fetching new data from Claude. Data that's already synced stays in Viio but isn't updated. To resume syncing, create a new Analytics API key and update the integration settings.

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