Capabilities
✅ Users | We fetch the members of your Claude Enterprise organization, including their email addresses |
✅ Plans & Licenses | Seat count and pending invites for your organization |
✅ Usage | Daily activity for each user across Claude chat, Claude Code and Cowork, including their last activity date |
✅ AI Consumption | Token usage and cost for each user (usage-based Enterprise plans only) |
Prerequisites
Your organization must be on a Claude Enterprise plan
You must be the Primary Owner of your Claude organization. Owners and Admins can't see or create Analytics API keys. If your organization is linked to a parent organization, the parent organization's Primary Owner creates the key
You'll create an Analytics API key in claude.ai. Admin API keys from the Claude Console (platform.claude.com) won't work
Setup
Create a Claude Analytics API key:
Sign in to claude.ai as the Primary Owner
Go to Organization settings > API
Under APIs, turn on Analytics API
Under Keys, click + Create key (it should automatically include the
read:analyticsscope)Copy the key and store it somewhere safe, such as your password manager
Configure the integration in Viio:
Open Viio and go to Integrations
Select Claude Enterprise and click Connect
Paste your Analytics API key when prompted
Click Continue, give the integration a name (e.g., "Claude Enterprise"), and click Save
Initial sync:
Viio immediately retrieves your organization's users and usage data
Claude publishes each day's activity the following day, so the most recent usage in Viio is from yesterday or the day before
The integration keeps syncing automatically to keep your data up to date
Troubleshooting & FAQ
Symptom | Quick fix |
I can't find the Analytics API in Organization settings | Only the Primary Owner sees the Analytics API settings. Owners and Admins don't, and that isn't a permissions error. Ask your Primary Owner to turn on the Analytics API and create the key for you. |
I'm getting an authentication error after entering my key | Make sure you're using an Analytics API key created in claude.ai under Organization settings > API, with the read:analytics scope. Admin API keys from the Claude Console (platform.claude.com) are a different key type and won't work. |
Why don't I see today's usage? | This is expected. Claude makes a day's activity available the following day, usually around 13:00–13:30 UTC. Until then, the latest data is from two days ago. |
What happens if I revoke the key? | Viio stops fetching new data from Claude. Data that's already synced stays in Viio but isn't updated. To resume syncing, create a new Analytics API key and update the integration settings. |
