The Viio Browser Extension gives your organisation visibility into SaaS application usage directly from users’ browsers. It helps detect apps that aren’t installed locally or provisioned through IT, making it a powerful tool for uncovering Shadow IT and tracking underused or unauthorised subscriptions.
Capabilities
✅ Discovery | Tracks browser URLs and matches against Viio's Discovery Engine to uncover SaaS apps that are being used (browser-based apps only) |
✅ App Usage | Tracks information about which users are using which specific apps. |
Prerequisites
Supported browsers: Google Chrome, Microsoft Edge (We also support other Chromium-based browsers - if you're unsure, please reach out to [email protected])
There are 2 versions of the extension:
Silent - no user prompt is needed — ideal for large org-wide rollouts
Standard - users may log in once manually
Both the Silent and Standard versions of the Browser extension check if the user is logged into the browser with their work email first. The Silent version will do additional checks in order to map the user to an employee which might take 3-5 days, if there is no logged in user into the browser.
Installing the Browser Extension
There's two ways to roll out the Browser Extension:
Centralised Roll-out ✅ Recommended
Manual
How to Install the Extension
Option 1: Centralised Rollout
- Google Chrome (via Google Admin Console):
Use Google’s extension management policies to auto-install the Viio extension across all managed devices
- Microsoft Edge (via Microsoft Endpoint Manager / Intune)
Use Microsoft’s configuration profiles to silently deploy the extension to all managed users
Option 2: Manual Setup (Individual Users)
- Google Chrome:
Visit the Browser Extension Chrome Web Store
Click Add to Chrome
Log in when prompted (for the standard version)
- Microsoft Edge:
Go to the Browser Extension Edge Add-ons Store
"Click" Get to install
Log in when prompted (for the standard version)
Troubleshooting & Support
To verify if your Browser Extension was deployed successfully, log into Viio and go to Integrations > Browser Extension. Here you can see the status of each deployed Extension.
🟢 Installed | Extension is installed successfully and transmitting data |
⚪️ Not - installed | Extension has not yet been installed on this device |
🔴 No Data Received | Extension is installed but is not reporting any data |
If users don’t appear in Viio or usage data isn’t showing up:
Make sure the extension is installed and enabled in the browser
Verify the user has logged in (if using the standard version)
For silent deployments, ensure the proper user identifiers are passed
Technical Details
Viio collects only the data necessary to show usage patterns:
Anonymised user ID (unique to each user)
Timestamp of visit
SaaS application name
(Important) Viio does not collect login credentials, cookies, browser history, or private web data.
For more, see our Privacy Policy and Security review documentation